We offer several shipping options to meet your business needs:

• Standard Shipping: 3-5 business days
  
  Most orders placed before 2 PM EST ship the same business day. Shipping times may vary during peak seasons or for remote locations.

Our shipping rates are competitive and straightforward:

• Free shipping on orders over $10
• $5 for standard shipping on orders under $10

Business account customers receive discounted shipping rates. Volume discounts are available for large orders.

We stock a comprehensive range of paper types and weights suitable for all business applications:

• Copy Paper: 20lb (standard), 24lb (premium)
• Cardstock: 65lb, 80lb, 100lb
• Resume Paper: 32lb premium cotton
• Specialty Papers: Glossy photo paper, matte presentation paper, recycled content paper
• Cover Stock: 60lb to 120lb for brochures and reports

Most papers are available in letter (8.5" x 11"), legal (8.5" x 14"), and tabloid (11" x 17") sizes.

We offer a straightforward 30-day return policy:

• Unopened and unused items: Full refund to original payment method,refund Shipping not included
• Opened items in resellable condition: Exchange or store credit
• Special order and custom items: May have different return policies (clearly stated at purchase)

To initiate a return, please contact our customer service team with your order number. Business account customers have dedicated return processing.

Our product return policy is designed for customer satisfaction:

• Unopened : Can be returned within 30 days for a full refund
• Opened : Can only be returned if defective - we'll provide a replacement
• Defective cartridges: Report within 14 days of receipt for free replacement

For  returns, please keep the original packaging and include a note explaining the issue.

Our business account program offers significant advantages for organizations:

• Volume discounts: Save 10-25% on large orders
• Dedicated account manager: Personal support for all your needs
• Priority shipping: Expedited processing at standard rates
• Custom reporting: Track spending by department or location
• Advanced ordering tools: Save templates for frequent orders
• Special promotions: Exclusive access to business-only deals

Business accounts are available for companies, educational institutions, and government agencies.